Careers

Business:  Seba Foods Zambia Limited

Work-level:  Junior Staff

Location:  Lusaka, Zambia

Reports to:  HR Manager

Responsible for managing employee compensation data, HR systems, and payroll-related processes. This role ensures accurate, timely, and compliant HR data management while providing actionable insights for business decision-making. Strong proficiency in Excel and attention to detail are critical.

1. Compensation & Payroll Management
   • Maintain accurate salary, benefits, and allowances data in HRIS and Excel systems.
   • Support payroll processing, including data reconciliation and reporting.
   • Assist in benchmarking and market analysis for compensation and benefits.
   • Ensure compliance with organizational policies, local labor laws, and tax regulations.

   HR Data & Systems Management

   • Manage and update employee data in HRIS and related systems.
   • Generate reports and dashboards for management, highlighting trends and insights.
   • Ensure data integrity through regular audits and validations.
   • Develop and maintain Excel models for compensation planning, headcount tracking, and HR analytics.

   Analysis & Reporting

   • Prepare HR metrics, dashboards, and ad hoc reports for leadership.
   • Analyze compensation and workforce data to identify trends, gaps, and improvement opportunities.
   • Support HR projects requiring detailed data analysis and Excel modeling.

   Compliance & Process Improvement

   • Ensure HR processes comply with organizational standards and statutory requirements.

   Recommend and implement process improvements for data management and reporting efficiency.

1. Bachelor’s degree in Human Resources, Business Administration, Finance, or related field.
2. 3–5 years of experience in HR operations, compensation management, or HRIS/data analytics.

3. Proven track record in Excel-based reporting and HR data management.

Technical Skill & Competencies:

• Advanced Excel skills (pivot tables, VLOOKUP/XLOOKUP, conditional formatting, data validation, charts).
• Strong HRIS/data systems experience.
• Payroll and compensation systems knowledge.
• Exceptional attention to detail and accuracy.
• Strong analytical and problem-solving abilities.
• Excellent organizational and time management skills.
• High level of confidentiality and professionalism.

Business:  Seba Foods Zambia Limited

Work-level:  Junior Staff

Location:  Lusaka, Zambia

Reports to:    Production Supervisor

Reporting to Production Supervisor – Beverages, to operate and monitor soy extraction and processing equipment used in the production of soy-based beverages and soy food products. The role ensures efficient soybean processing, product quality, and compliance with food safety standards while supporting the company’s production targets.

1. Soybean Preparation

• Receive, inspect, and handle soybeans delivered from approved suppliers and farmer networks.
• Operate equipment for cleaning, soaking, sorting, and dehulling soybeans.
• Monitor soaking times and water quality for optimal processing.

2. Soy Extraction Operations

• Operate soy grinders, extraction tanks, and slurry preparation systems.
• Control extraction parameters including:
  • Grinding efficiency
  • Water-to-soy ratio
  • Temperature control
• Ensure optimal protein extraction and minimal raw material losses.

3. Filtration and Separation

• Operate filtration systems to separate soy milk from okara (soy pulp).
• Monitor filtration efficiency and manage by-products according to company procedures.

4. Thermal Processing

• Assist in operating pasteurization or UHT systems used in soy beverage production.
• Ensure processing temperatures meet food safety standards.

5. Equipment Monitoring

• Monitor automated processing systems and control panels.
• Conduct routine equipment checks during operation.
• Report any mechanical or process abnormalities to the maintenance team.

6. Cleaning and Sanitation

• Perform CIP (Clean-in-Place) procedures on soy processing equipment.
• Maintain strict hygiene in accordance with GMP, HACCP, and ISO 22000 food safety standards.

7. Quality Control

Monitor product attributes including:

• Taste and odor
• Consistency and texture
• Temperature and process parameters
• Collect samples for laboratory testing.

8. Production Documentation

• Complete batch sheets, processing logs, and shift reports.
• Record:
• Raw material usage
• Extraction yields
• Processing times
• Equipment performance.

9. Health, Safety and Compliance

• Follow all company health, safety, and environmental policies.
• Use required personal protective equipment (PPE).
• Report hazards, incidents, or process deviations immediately.

1. Minimum of 3 to 5 years, preferably in the FMCG (Fast Moving Consumer Goods) and beverage industry.
2. Qualifications: Diploma and/or degree in Food Production, Chemical Engineering, Dairy/Beverage Processing/Agro Processing or relevant field

3. Knowledge of soybean processing and plant-based milk extraction
4. Understanding of pasteurization and UHT processing
5. Familiarity with food safety systems (HACCP, GMP, ISO 22000)
6. Ability to operate automated processing systems
7. Basic troubleshooting of processing equipment

Business:      Seba Foods Zambia Limited

Location:        Lusaka, Zambia

Geographic Scope:     Across Zambia

Department:      Human Resources

Reports to:      Stores Manager

We empower local farmers and small businesses by locally sourcing inputs and materials whenever we can, whilst creating mutually beneficial relationships. If we prosper, so should our consumers, employees, customers, suppliers and the community.

Professional Experience

o   Minimum 2–4 years’ experience in store/warehouse operations.

o   Experience with ERP or inventory management systems preferred.

Personal Characteristics And Behavioral Traits

Business:      Seba Foods Zambia Limited

Location:        Lusaka, Zambia

Reports to:  Supply Chain Manager

The Workshop Manager is responsible for planning, managing, and controlling all workshop operations to ensure vehicles, machinery, and equipment are maintained in a safe, reliable, and cost-effective condition. The role focuses on maximizing asset availability, minimizing downtime, and ensuring compliance with safety, quality, and company standards while leading and developing the workshop team are well represented, well displayed, and consistently available in all assigned modern trade outlets.

• Vehicle Makes & Models:
  • TATA commercial vehicles (TATA 1116, TATA 2518 and similar fleet assets)
• Engine Types & Models:
  • Cummins Euro III engines
  • Tata diesel engines – 697TC / 697TCBSIII series
  • Electric tricycles

Key Responsibilities

1. Fleet Maintenance Coordination (Technical Oversight)

• Coordinate preventive and breakdown maintenance for TATA trucks.
• To reduce downtime and increase up time
• Provide technical support for diagnostics related to:
  • Cummins Euro III engines
  • Tata 697TC / 697TCBSIII engines
  • EV tricycles
• Monitor engine health, breakdown trends and repeat failures.
• Liaise with workshops and service providers for major repairs and overhauls.
• Carry out preventive and breakdown maintenance of electric tricycles.
• Inspect, diagnose, and repair:
• Electric motors and controllers
• Wiring harnesses, switches, and sensors
• Braking, suspension, steering, and chassis component
• Perform routine servicing including lubrication, adjustments, and roadworthiness check

2. Spare Parts Inventory & Stores Management

• Manage end-to-end spare parts inventory for fleet maintenance including:
  • Engine spares (liners, pistons, bearings, injectors, tricycle spare parts)
  • Filters, belts, hoses, turbo parts
  • Clutch, brake, suspension, and electrical components
• Define and control minimum–maximum levels, reorder points, and safety stock.
• Ensure accurate GRN, issue, stock reconciliation, and physical verification.
• Control slow-moving, obsolete & non-moving inventory.

• Support spare parts identification and consumption tracking for electric tricycles.

Raise spares requirements for:

• Batteries, controllers, motors
• Electrical components and mechanical consumables

3. Vendor Management & Credit Development

• Identify and onboard OEM and aftermarket spare parts vendors for TATA & Cummins engines.
• Negotiate and increase vendor credit limits and credit days (30-90 days).
• Develop alternate suppliers to ensure continuity of spares supply.
• Track vendor performance on price, delivery, quality & credit compliance.

4. Procurement & Cost Optimization

• Support procurement planning based on fleet size and consumption trends.
• Monitor maintenance and spares cost per vehicle / per km.

5. Records, Reporting & Systems

• Maintain asset-wise records:
  • Vehicle registration
  • Chassis number
  • Engine number
  • Service & spare replacement history
• Prepare monthly reports on:
  • Fleet uptime
  • Spares consumption
  • Inventory value & ageing
  • Vendor credit exposure
• Work with ERP or Excel-based inventory systems.
• TAT for the vehicles in workshop with job card issue and release date.

6. Compliance & Process Improvement

• Ensure compliance with company SOPs.
• Implement standard store processes for issue control and authorization.
• Recommend process improvements to reduce downtime and inventory holding cost.

• Diploma or Bachelor’s degree in Mechanical Engineering, Automotive Engineering, or a related technical field.
• Trade certification in automotive/mechanical maintenance is an added advantage.

Professional Experience

• • 7–10 years of hands-on experience in a workshop or fleet maintenance environment, with at least 3–5 years in a supervisory or managerial role.
  • Proven experience managing heavy commercial vehicles, light vehicles, forklifts, and plant equipment (preferably FMCG, logistics, or manufacturing operations).
  • Strong exposure to preventive, predictive, and breakdown maintenance.

Business:      Seba Foods Zambia Limited

Location:        Lusaka, Zambia

Reports to:   Human Resources Manager

The Human Resources Business Partner shall report directly to the Human Resources Manager and will serve as a strategic and operational partner to assigned business units, supporting leadership in aligning people strategies with 260 Brands objectives. The role focuses on driving workforce effectiveness, performance, compliance, and capability development within a fast-paced manufacturing environment.

Strategic & Operational HR Partnership

• Act as a trusted HR advisor to Operations, Commercial, Supply Chain, and Support functions.
• Translate business objectives into effective HR initiatives and people solutions.
• Support change management, organisational design, and workforce optimisation initiatives.

Performance Management

• Lead the implementation and cascading of performance frameworks (e.g. RISE).
• Support managers in setting KPIs, conducting performance reviews, and managing underperformance.
• Drive a culture of accountability, continuous improvement, and high performance.

Workforce Planning & Succession Planning

• Partner with management to develop workforce plans aligned to production and growth needs.
• Identify critical roles and support the development of succession and talent pipelines.
• Monitor headcount, skills gaps, and labour utilisation trends.

Employee Relations & Compliance

• Manage employee relations matters including disciplinary processes, grievances, and hearings.
• Ensure compliance with the Employment Code Act, company policies, and labour regulations.
• Liaise with external stakeholders where required (e.g. Ministry of Labour).

Talent Management & Development

• Support recruitment, onboarding, and induction for assigned business units.
• Identify training needs and support delivery of targeted learning interventions.
• Promote leadership development, coaching, and mentoring initiatives.

Policy Implementation & HR Governance

• Ensure consistent application of HR policies, procedures, and standards.
• Support policy reviews and implementation as the business scales.
• Promote fair, ethical, and values-driven people practices aligned to DRIVE values.

HR Reporting & Analytics

• Provide HR insights and reports on performance, absenteeism, turnover, and discipline trends
• Use data to support decision-making and continuous improvement initiatives.

• Degree in Human Resources or a related field
• 8+ years’ experience in progressively responsible human resource roles preferably in a manufacturing environment,
• Broad knowledge and skills in Human Resources principles and practices including knowledge of Employment Code Act, staffing and recruitment practices, compensation & benefits, employee relations, policy development and implementation and supporting diversity.
• Strong PC application skills including MS Office programs such as Word, Excel and PowerPoint
• Member of ZIHRM.
• Must possess comprehensive knowledge of the processes involved in obtaining employment permits and National Registration Cards (NRC) for none Zambian Nationals, and demonstrate the ability to engage effectively with various governmental and regulatory institutions.

For all interested candidates, please email a cover letter and resume as well as any other relevant supporting documents to [email protected] with ‘Human Resources Business Partner” in the subject line. Please also fill in the short candidate assessment survey by clicking the link below.
https://www.surveymonkey.com/r/G5VRPJZ

Female Candidates are encouraged to apply

Business:       Two Six Zero Brands Africa

Work-level:    Junior Management

Location:        Lusaka, Zambia

Reports to:    Regional Sales Manager

1. Market and sell company products in the designated areas, identifying new sales lead and growing the business.
2. Load vehicles with company products, ensuring goods are loaded correctly and taking precautions with hazardous goods.
3. Deliver company products to customer base in designated area, following the most efficient routes for delivering goods.
4. Receive orders on material to be delivered, and collect information on customers such as names, addresses, telephone numbers, and delivery instructions.
5. Obtain signatures and payments, record items received and delivered.
6. Check with home office after completed deliveries, in order to confirm deliveries and collections and to receive instructions for other deliveries.
7. Perform routine maintenance on delivery vehicles, such as monitoring fluid levels and replenishing fuel.

1. MUST HAVE A MOTOR BIKE LICENCE – CLASS “A”
2. Good Command in English Language, Nyanja and Bemba
3. Strong Communications and Negotiation skills
4. Personality: Self-motivated, Aggressive in Sales and Marketing activities
5. At least 1 year experience as a successful delivery rider with notable reference

Female Candidates are encouraged to apply

1. Supervise and coordinate the Modern Trade sales team to achieve monthly, quarterly, and annual sales targets.
2. Ensure effective execution of sales and merchandising activities across key supermarket chains and retail outlets.
3. Monitor product availability, pricing, and display standards in line with company objectives.
4. Build and maintain strong relationships with store managers, category buyers, and key account representatives.
5. Implement and monitor trade promotions, activations, and visibility programs in collaboration with the Trade Marketing team.
6. Analyse sales reports, market trends, and competitor activities to identify opportunities for growth and improvement.
7. Ensure accurate reporting, timely order processing, and proper stock management within outlets.
8. Conduct regular field visits and team coaching to maintain performance standards.
9. Enforce company policies, sales discipline, and ethical business practices within the team..

1. General Certificate of Education (GCE) – Examination Council of Zambia
2. Professional Qualification in Marketing
3. Minimum 3–5 years of experience in Modern Trade Sales or Key Account Supervision within FMCG.
4. Strong understanding of modern retail operations, merchandising principles, and sales reporting.
5. Excellent leadership, communication, and negotiation skills.
6. Proficiency in MS Office and sales performance tracking tools.

(Kindly copy the provided survey link and open it in a new browser tab to proceed.)

Female Candidates are encouraged to apply

Department:  P2 Production

Reporting to:  Production Manager (Mr. Rahul)

Grade:  Production & Operations

Geographic Scope: Multiple Facilities or Plants (Regional Scope), Shift-Specific Geographic Scope

Based at:    Lusaka

Direct Reports: Production Manager / Plant Head

• Manage all production processes during the shift
• Ensure shift production targets and output quality are achieved.
• Conduct shift handover with proper documentation and communication.
• Monitor critical process parameters and take immediate corrective actions when deviations occur.
• Ensure adequate availability of raw materials, packaging, and manpower for smooth operations.

2. Quality & Food Safety

• Implement and maintain FSSC 22000, GMP, GHP, and HACCP principles during the shift.
• Ensure all CCP’s and quality checks are followed as per standard procedures.
• Coordinate with the QA team for product sampling, inspection, and corrective measures.
• Report any quality deviation or contamination immediately and assist in root cause analysis.

3. Manpower Supervision

• Allocate and supervise shift workers efficiently across sections.
• Ensure discipline, attendance, and adherence to safety and hygiene protocols.
• Conduct basic training and refreshers on machine operation and safety.
• Encourage teamwork and ensure operator accountability for assigned machines.

4. Equipment & Maintenance Coordination

• Ensure all equipment is operated within safe and efficient parameters.
• Report breakdowns or abnormalities immediately to maintenance.
• Support preventive maintenance schedules and ensure machines are cleaned and ready for next shift.

5. Data Recording & Reporting

• Record all shift production data accurately (output, downtime, material usage, rejections).
• Submit daily production and variance reports to Production Manager.
• Maintain logs for quality deviations, breakdowns, and manpower allocation.

6. Health, Safety & Environment (HSE)

• Enforce strict PPE usage and safety compliance within the shift.
• Conduct pre-start safety checks and ensure safe housekeeping conditions.
• Report and investigate near misses or incidents promptly.

INTERNAL CONTACTS

• Production Manager
• QA / QC Department
• Maintenance & Engineering Teams
• Warehouse & Planning Teams
• Health & Safety Department
  

• Diploma / Degree in Food Technology, Production, or Mechanical Engineering.
• 2–4 years of experience in food or FMCG manufacturing (preferably in extrusion or cereal-based processing).
• Strong leadership and communication skills with hands-on technical knowledge.
• Knowledge of GMP, HACCP, and plant safety standards

PERSONAL CHARACTERISTICS AND BEHAVIOURAL TRAITS

• Leadership
• Problem Solving Skills
• Strong Communication Skills
• Decision-Making Ability
• Attention to Detail
• Adaptability and Flexibility
• High Level of Initiative
• Strong Work Ethic
• Accountability and Responsibility
• Time Management Skills

Key Performance Indicators (KPI’s):

• Shift production target achievement
• Product quality compliance
• Downtime control and machine utilization
• Manpower productivity and discipline
• Safety compliance and zero-incident performance
• Proper shift handover and reporting accuracy

• Market Research Management:
  1. 4Ps (Product, Price, Place and Promotion), market share, trends etc. analysis on category of products,
     inclusive of competing brands.
  2. Consumer research: Buying & consuming behaviours, trends etc.
  3. Media research: Landscape, usage, consumption, trends etc. example – TV/Radio/OOH/Digital/Print etc.
  4. Identify opportunities in the category which involves forecasting consumer foresight and insights and
     any opportunities or threats emerging from the competitive or technology landscape.
• Market Development Management: To assist the sales team to develop the untapped
  territories/markets.
  1. New market development – new markets, new wholesale, new retail, new channel of sales.
  2. New consumer development
• Marketing Activities Management: ATL, BTL and TTL (Digital):
  1. ATL: Above the line
     1. Plan and execute ATL campaign – TV, Radio, OOH, Print Media.
  2. BTL: Below the line
     1. Market activation – Design and execute trade engagement programmes, sampling etc.
     2. Promotional activity – Conduct trade and consumer promotional activities.
     3. Branding – Come up with innovative ideas and executive to branding the trade outlets, traders,
        with POS (Point of Sales) materials.
  3. TTL: Through the line: Digital
     1. Awareness and engagement campaign in social media platforms. FB, INSTA, TIK TOK, YOUTUBE etc.
  4. Monthly report – All marketing activities reports to be presented on the 2nd/3rd working day of the 1st
     week of next month.
  5. All documentation to be done – quotation, PO, SRN/GRN, payment etc.
  6. Market Visits and Works
     1. Monthly journey plan with objectives.
     2. Market visit and execute planned jobs.
• NPD (New Product Development) Management:
  1. Develop and executive the launch of new products.
  2. Push strategy: Execute GTM (Go-To-Market).
  3. Pull strategy: Create demand addressing – Awareness, Engagement and Association.
• 3^rd Party Management:
  1. Maintain relationships with distributing partners vendors and agencies to ensure collaboration in
     promotional activities, POSM.
  2. Design of creatives.
• Equity and P&L Management:
  1. Brand wise P&L management: Prepare budget, execution and monitoring of expenses.
  2. Improve brand’s share of voice.
  3. Improve brand’s equity.
• Business Needs Management: To meet the business needs as required.
  1. Achieve sales target, through marketing support.
  2. Achieve the brand profit.
  3. Achieve KPI.

Please also fill in the short candidate assessment survey here: https://www.surveymonkey.com/r/SCCD8KK
(Kindly copy the provided survey link and open it in a new browser tab to proceed.)

Female Candidates are encouraged to apply

Department:    Commercial

Reporting to:    Vilas Rao

Grade:    TBA

Geographic Scope:  Lusaka DTR

Based at:    Lusaka

Direct Reports:  Vilas Rao

• Increase the DTR Sales by 200%

INTERNAL CONTACTS

• Area Sales Manager

• Examination Council of Zambia (2008)

Marketing Essentials

• 2018
• Zambia Institute of Marketing (ZIM)

Professional qualifications in Marketing

• 2020
• Zambia Institute of marketing (ZIM)

PERSONAL CHARACTERISTICS AND BEHAVIOURAL TRAITS

• Effective communicator
• Team Player

Department:    Commercial

Reporting to:    Kangwa Sichinga  

Grade:    Junior

Geographic Scope:  Lusaka, Zambia

Based at:    Lusaka, Zambia

Direct Reports:  Kangwa Sichinga

1. Sales
2. Coverrage
3. Distribution
4. Daily Cash Deposit
5. No Shortages

Key Performance Indicators (KPIs)

1. Increase sales by 200%

INTERNAL CONTACTS

• Kangwa Sichinga
  

• Junior Secondary School

PERSONAL CHARACTERISTICS AND BEHAVIOURAL TRAITS

1. Knowledge about sales
2. Humble
3. Eager to learn

Department:    Commercial / Supply Chain

Reporting to:    Chief Commercial Officer / Chief Operations Officer  

Grade:    M1

Geographic Scope:  Regional Hiring

Based at:    Lusaka, Zambia

Direct Reports:  Delivery drivers / Dispatch supervisor / Mechanic

• Oversee the planning, scheduling, and execution of all product deliveries to customers, depots, and distributors.
• Maintain optimal route planning to maximize vehicle utilization and reduce turnaround time (TAT).
• Monitor adherence to delivery schedules, ensuring high levels of on-time, in-full (OTIF) performance.
• Ensure compliance with safety, regulatory, and quality standards in transportation.

FG Inventory Management

• Effective inventory Planning & Tracking leveraging SAP inventory management to monitor stocks levels, movements and Shelf life through FIFO / LIFO methods.
• To conduct periodic stocks audits physically and ensure it is reconciled with SAP stocks to ensure accuracy.
• Continuous monitoring of Stocks losses, damages or expiry and implement best warehouse practices to minimize financial losses
• Maintain strong internal controls and comply with regulatory standards, supported by thorough documentation for audit trails and financial transparency.

Vehicle & Fleet Management

• Manage the entire company distribution fleet, ensuring roadworthiness, regulatory compliance, and preventive maintenance.
• Oversee workshop operations, including repair planning, spare parts management, and maintenance cost control.
• Implement systems to track vehicle performance, downtime, and utilization rates.

Fuel Management

• Develop and enforce fuel usage monitoring systems to track and reduce fuel consumption per delivery unit.
• Implement fuel control measures to prevent pilferage and wastage.
• Negotiate with fuel suppliers for optimal pricing and supply terms.

Distribution Cost Management

• Monitor and analyze distribution costs, including fuel, vehicle maintenance, driver allowances, and outsourced logistics.
• Develop and implement cost reduction initiatives without compromising service levels.
• Track cost-to-serve metrics and report variances against budget.

Turnaround Time (TAT) Improvement

• Establish and monitor TAT benchmarks for loading, transit, and unloading processes.
• Identify bottlenecks and implement process improvements to reduce delays and improve delivery cycles.

Sales & Market Support

• Work closely with the sales team to align distribution capacity with market demand.
• Support sales promotions and new product launches with adequate distribution planning.
• Resolve distribution-related customer complaints promptly.

People Leadership

• Lead, motivate, and develop distribution, fleet, and workshop teams to achieve operational excellence.
• Conduct regular performance reviews and training to enhance team capability.
• Enforce company policies, health & safety protocols, and discipline within the distribution team.

Key Performance Indicators (KPIs)

1. On-Time, In-Full (OTIF) delivery rate (%)
2. Average Turnaround Time (TAT) per route
3. Distribution cost per ton/km
4. Fuel consumption per ton/km
5. Fleet utilization rate (%)
6. Vehicle downtime (days/month)
7. Workshop job completion lead time

INTERNAL CONTACTS

• Sales & Marketing Teams
• Office Administration
• Upstream Supply Chain
• Logistics & Workshop
• Maintenance

• Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or related field (Master’s degree preferred).
• Minimum 7–10 years’ experience in distribution, logistics, or supply chain management, preferably in FMCG or manufacturing.
• Proven experience managing fleet operations, cost control, and distribution networks in a high-volume environment.
• Strong analytical, problem-solving, and negotiation skills.
• Proficiency in ERP systems (e.g., SAP B1) and route optimization tools.
• Valid driver’s license.

PERSONAL CHARACTERISTICS AND BEHAVIOURAL TRAITS

1. Strategic Thinking: Ability to align distribution strategies with overall business goals.
2. Operational Excellence: Strong focus on efficiency, cost control, and process improvement.
3. Leadership: Skilled at leading diverse teams and building high-performance cultures.
4. Decision Making: Data-driven approach with the ability to make timely, informed decisions.
5. Communication: Strong interpersonal and stakeholder management skills.

*Female candidates are encouraged to apply

Please also fill in the short candidate assessment survey by clicking the link below.
https://www.surveymonkey.com/r/TGGCQN8

(Kindly copy the provided survey link and open it in a new browser tab to proceed.)

Apply today!

Department:      Maintenance

Reporting to:    Maintenance & EHS Manager  

Grade:    Diploma Level

Geographic Scope:    Multiple Manufacturing Facilities

Based at:    LUSAKA/ As Per Company Requirement Location May Change

Direct Reports:    Maintenance Supervisor and Technicians

Preventive Maintenance Execution

• Ensure 100% adherence to preventive maintenance schedules for all utility equipment, including diesel generators, air compressors, transformers, and other critical assets.

Spare Parts Management

• Monitor and maintain 100% availability of essential spare parts.

• Work closely with procurement to forecast, plan, and restock critical spares.

Breakdown Management

• Respond to equipment failures with urgency.

• Minimize downtime through quick restoration and root-cause analysis.

Continuous Improvement (Kaizen)

• Implement and promote Kaizen techniques to drive efficiency and eliminate waste.

• Suggest process improvements to reduce maintenance costs and increase uptime.

Project Execution

• Support and lead assigned engineering and maintenance projects from planning through implementation.

• Collaborate with other departments to ensure timely and cost-effective delivery.

Team Building & Leadership

• Develop the technical skills of maintenance personnel through coaching and on-the-job training.

• Promote a strong safety and quality culture within the team.

INTERNAL CONTACTS

• Production Department

• Quality Assurance Team

• Procurement & Stores

• Engineering Projects Team

• HSE (Health, Safety & Environment)

• Diploma in Electrical Engineering or equivalent qualification (e.g., Industrial Training Institute – ITI).

• Minimum of 3–5 years of relevant experience in industrial maintenance, preferably in the FMCG or manufacturing sector.

• Proven experience with DG sets, compressors, transformers, and utility systems.

PERSONAL CHARACTERISTICS AND BEHAVIOURAL TRAITS

• Strong Problem-Solving Ability – Able to troubleshoot and resolve technical issues swiftly and effectively.

• Effective Communication – Ability to communicate clearly with both technical and non-technical stakeholders.

• Team Leadership – Demonstrates initiative in leading and motivating others.

• Cost Consciousness – Focused on minimizing downtime and optimizing resources.

• Attention to Detail – Maintains a high standard of work with precision and accuracy.

• Safety-Oriented – Champions a safety-first mindset in all maintenance activities.

Please also fill in the short candidate assessment survey here: https://www.surveymonkey.com/r/KK27DZV
(Kindly copy the provided survey link and open it in a new browser tab to proceed.)

Business:      Zambia

Work-level:      Junior Management (J3)

Location:      Lusaka, Zambia

Reports to:      Operations / Production Manager

KPIs as per the Section

• Soya Extruder, Oil Expeller, TSP Extruder, HEPS Extruder & Thobwa Extruder
• TSP Hammer Mills

Soya Extruder, Oil Expeller, TSP Extruder, HEPS Extruder & Thobwa Extruder

1. Extrusion/Expelling Efficiency: Calculate the ratio of actual TSP output to the theoretical maximum output to assess process efficiency.
2. Energy Consumption: Monitor energy usage per unit of TSP produced to identify opportunities for energy optimization.
3. Material Loss: Track the amount of raw material lost during the extrusion/expelling process to minimize waste and improve yield.
4. Maintenance Downtime: Measure the time spent on maintenance activities to minimize unplanned downtime and ensure optimal machine availability.
5. Product Quality: Assess the texture, colour, and consistency of the TSP produced to maintain product quality standards.
6. Safety Incidents: Monitor the frequency and severity of safety incidents to ensure a safe working environment for employees.

TSP Hammer Mills:

1. Grinding Efficiency: Measure the percentage of target particle size achieved during the grinding process to ensure consistent product quality.
2. Throughput Capacity: Monitor the quantity of TSP processed per unit time to meet production demands.
3. Equipment Wear: Track the rate of wear on hammer mill components to schedule maintenance and minimize downtime.
4. Energy Consumption: Monitor energy usage during grinding operations to identify opportunities for efficiency improvements.
5. Product Uniformity: Assess the uniformity of particle size distribution to maintain product quality standards.
6. Material Loss: Measure the amount of product lost during the grinding process to minimize waste and improve yield.
7. Noise Levels: Monitor noise levels generated by the hammer mill to ensure compliance with safety regulations and protect worker health.

Preventive Maintenance:

1. Maintenance Schedule Adherence: Measure the percentage of planned maintenance tasks completed on schedule to ensure equipment reliability.
2. Mean Time Between Failures (MTBF): Track the average time elapsed between equipment failures to assess reliability and inform maintenance intervals.
3. Mean Time to Repair (MTTR): Monitor the average time taken to repair equipment failures to minimize downtime and maintain productivity.
4. Preventive Maintenance Completion Rate: Measure the percentage of scheduled preventive maintenance tasks completed within the specified time frame to prevent unplanned downtime.
5. Equipment Health Monitoring: Implement condition monitoring techniques to identify potential equipment issues before they escalate into failures.
6. Maintenance Costs: Track the cost of preventive maintenance activities to optimize maintenance budgets and improve cost-effectiveness.
7. Maintenance Training: Monitor the effectiveness of maintenance training programs to ensure that maintenance staff are adequately skilled to perform preventive maintenance tasks.

1. Diploma / ITI / Degree holder in mechanical or related field

2. 5+ years’ experience in related field

3. Proven Experience as Technician Mechanical, Production, Maintenance & Repair.

4. Industry experience in food processing or manufacturing is a plus

5. A combination of experience and qualification may be considered

6. Good teamworking skills

7. English Verbal and written communication skills

8. Logical reasoning

9. Numerical skills

10. Able to cope under pressure and work towards deadlines

11. Able to work at heights

12. IT literate with experience of using Microsoft office

13. A flexible approach to working hours specifically in peak periods

Please also fill in the short candidate assessment survey here: https://www.surveymonkey.com/r/L3F68DC
(Kindly copy the provided survey link and open it in a new browser tab to proceed.)

Business:             Seba Foods Zambia Limited

Work-level:        Operational

Location:             Lusaka, Zambia

Reports to:         Maintenance Supervisor

• Taking steps to disassemble motors, remove stators, rotors damaged coils and components in preparation for cleaning and rewinding
• Troubleshooting defective motors to identify the cause of the problem determine requirements for suitable spare parts, and finding ways to minimize the chances of failure in the future.
• Maintaining records of repair works carried out on all motors, and keep records of material used for each repaired motor against its serial number.
• Prepare stator core for winding by cleaning out remnants of the damaged coils and carbonized material and any other debris
• Make winding terminations onto terminal block.
• Carry out insulation by varnishing and dipping of the wound motor;
• Test the reassembled motor to check the quality and condition of the coils and ensure that repairs were successful; and perform final inspections and test runs
• Maintain the work area and rewind machines in a clean and orderly condition and follow prescribed policies and safety regulations.

1. Diploma or equivalent technical qualification in electrical field an advantage.
2. 5 to 6 years of previous machine rewinding experience.
3. The incumbent must be physically and mentally, able to perform technical functions of the job safely. The incumbent be able to pay particular attention to detail, exhibit patience and discipline to carry out detailed and repetitive tasks.
4. Good communication skills, able to understand and carry out instructions from supervisor.
5. Have strong troubleshooting skills, such as an analytical mind, research skills, knowledge of scientific principles and the ability to think differently.
6. Able to work unsupervised
7. Excellent attention to detail.
8. Motivated by task accomplishment and comfortable doing routine tasks at a high level.
9. Must be proactive to catch problems or inconsistencies, correct these and bring them to management’s attention.
10. Good organization skills to manage tools, work area, materials and multiple tasks assigned each day.
11. Will be required to carry out other duties related to electrical machine and switchgear maintenance, troubleshooting and repairs.

Please also fill in the short candidate assessment survey by clicking the link below.
https://www.surveymonkey.com/r/WDCL2PV

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Business:      Seba Foods Zambia Limited

Location:       Lusaka, Zambia

Reports to:    Head Quality

• Bachelor’s Degree in Food Science, Biological Sciences, or a related field.
• Expert knowledge of food safety laws, regulations, and standards.
• Excellent verbal and written communication skills.
• Strong supervisory skills and experience managing cross-functional teams.
• Proficient in developing and writing food safety SOPs and related documentation.
• Highly skilled in time management and meeting deadlines under pressure.
• IT literate with hands-on experience using Microsoft Office (Word, Excel, PowerPoint, Outlook).

Preferred

• HACCP Certification or equivalent food safety management training.
• Experience working in a certified food manufacturing environment (e.g., HACCP, ISO 22000, BRCGS).
• Exposure to internal audit practices, risk assessments, or compliance monitoring.

Personal Characteristics and Behavioural Traits

• Technical Knowledge: Strong grasp of food safety systems, regulatory compliance, and documentation standards.
• Problem-Solving Skills: Ability to identify root causes of quality issues and implement effective corrective actions.
• Attention to Detail: High level of accuracy in monitoring food safety processes and maintaining records.
• Leadership & Teamwork: Capable of guiding teams, providing training, and collaborating across departments.
• Adaptability: Flexible in handling high-pressure situations and willing to work extended hours during peak periods.
• Communication Skills: Clear communicator with the ability to engage and train diverse teams effectively.

Please also fill in the short candidate assessment survey by clicking the link below.
https://www.surveymonkey.com/r/CCRC3GD

(Kindly copy the provided survey link and open it in a new browser tab to proceed.)

Female Candidates are encouraged to apply

Business:          Seba Foods Zambia Limited

Location:           Lusaka, Zambia

Reports to:       Plant Manager

1. Diploma/Bachelor’s Degree in Engineering with Mechanical/Electrical field.
2. Minimum 10 years of experience in UHT food or beverage manufacturing
3. Strong knowledge of UHT processing, blending, and aseptic filling technologies.

Preferred:

4. Experience with TPM, 5S, Kaizen
5. Strong analytical, problem-solving, and decision-making skills.

Personal characteristics and behavioural traits

• Technical Knowledge: Understanding of thermal processing and UHT technology.
• Problem-Solving Skills: Ability to troubleshoot and resolve technical issues quickly.
• Attention to Detail: Precision in monitoring equipment parameters and testing product quality.
• Mechanical and Electrical Skills: Experience with maintenance and repair of UHT equipment.
• Health & Safety Awareness: Knowledge of safety standards in high-temperature and pressurized environments.
• Communication Skills: Ability to work with team members and report effectively to supervisors.

Business:          Seba Foods Zambia Limited

Reports to:       Marketing Manager

o   4Ps (Product, Price, Place and Promotion), market share, trends etc. analysis on category of products, inclusive of competing brands.

o   Consumer research: Buying & consuming behaviours, trends etc.

o   Media research: Landscape, usage, consumption, trends etc.   TV/Radio/OOH/Digital/Print etc.

o   Identify opportunities in the category which involves forecasting consumer foresight and insights and any opportunities or threats emerging from the competitive or technology landscape.

2.     Market Development Management: To assist the sales team to develop the untapped territories/markets.

o   New market development – new markets, new wholesale, new retail, new channel of sales.

o   New consumer development

3.     Marketing Activities Management: ATL, BTL and TTL (Digital)

a.     ATL: Above the line

o Plan and execute ATL campaign – TV, Radio, OOH, Print Media.

b.     BTL: Below the line:

o Market activation – Design and execute trade engagement programmes, sampling etc.

o Promotional activity – Conduct trade and consumer promotional activities.

o Branding – Come up with innovative ideas and executive to branding the trade outlets, traders, with POS (Point of Sales) materials.

c.     TTL: Through the line: Digital

o Awareness and engagement campaign in social media platforms. FB, INSTA, TIK TOK, YOUTUBE etc.

d.    Monthly reports

o All marketing activities reports to be presented on the 2^nd/3^rd working day of the 1^st week of next month.

e.     All documentation:

o to be done – quotation, PO, SRN/GRN, payment etc.

f.      Market Visits and Works:

o Monthly journey plan with objectives.

o Market visit and execute planned jobs.

4.     NPD (New Product Development) Management:

o   Develop and executive the launch of new products.

o   Push strategy: Execute GTM (Go-To-Market).

o   Pull strategy: Create demand addressing – Awareness, Engagement and Association

5.     3^rd Party Management:

o   Maintain relationships with distributing partners vendors and agencies to ensure collaboration in promotional activities, POSM.

o   Design of creatives.

6.     Brand Equity and P&L Management:

o   Brand wise P&L management: Prepare budget, execution and monitoring of expenses.

o   Improve brand’s share of voice

o   Improve brand’s equity

7.     Business Needs Management: To meet the business needs as required.

o   Achieve sales target, through marketing support.

o   Achieve the brand profit.

o   Achieve KPI

o   Minimum 5 years’ experience in Brand Management

o   MBA in marketing added advantage

Key Competencies:

o   Familiarity with content management systems (CMS) and customer relationship management (CRM) tools

o   Working knowledge of HTML and design and email software

o   Experience in budgeting and forecasting

o   Knowledge of traditional and digital marketing, content marketing, and social media marketing

o   Experience using data analytics software for research

o   Excellent communication and presentation skills

o   Strong analytical skills to derive trends/projections/forecasts

o   MS office skills

o   Strong communication

o   Strong in creativity

o   Accept responsibility for resolving a problem to its final conclusion

o   Assist in the achievement and the on-going improvement of business results

o   Show dissatisfaction with poor performance and drive processes to achieve business goals

o   Apply a systematic problem-solving approach to identify causes, explore alternatives and recommend the best course of action to resolve the problem now and into the future

o   Strategic thinking and problem-solving abilities

o   Ability to express views, in a constructive manner

o   Self-confidence

o   Self-motivated

o   Ownership and accountability

o   Goal-orientated

o   Attention to detail

Please also fill in the short candidate assessment survey by clicking the link below.
https://www.surveymonkey.com/r/BWXZLY3

(Kindly copy the provided survey link and open it in a new browser tab to proceed.)

Candidates must possess a valid driver’s license and a privately owned vehicle

Female Candidates are encouraged to apply

Business:       Seba Foods Zambia Limited

Work-level:    Middle Management (M3)

Location:        Lusaka, Zambia

Reports to:    Head of Operations

–        Ensure all personnel comply with safety regulations and guidelines.

–        Conduct training and demonstrations on fire safety and extinguisher use.

–        Perform regular inspections of firefighting equipment and maintain inspection logs.

–        Oversee housekeeping standards across all areas.

–        Monitor heavy lifting operations for proper execution.

–        Identify and report safety violations and hazards.

–        Complete inspection reports for equipment as required.

–        Ensure operational quality within the assigned area.

–        Perform professional activities relevant to the role.

–        Oversee the completion of routine and daily tasks.

–        Ensure visitor safety and compliance with safety procedures.

–        Promote a culture of safety for employees, contractors, and visitors.

–        Develop and maintain a system for tracking Lost Time Injuries (LTI) and accident reports.

–        Implement a system for monitoring safety and environmental compliance.

–        Develop and communicate safety procedures to staff.

–        Establish an effective plant security system to manage emergencies.

–        Implement strict defensive driving measures and enforce driver regulations.

–        Assist department heads and plant management in accident investigations.

–        Support management in coordinating safety training activities.

–        Prepare safety procedures in collaboration with the Agreement Manager.

–        Enforce plant rules and policies.

–        Report any safety abnormalities to management.

–        Inspect and ensure vehicle safety.

–        Conduct regular safety meetings.

–       Thorough and precise in identifying hazards, conducting inspections, and ensuring compliance with safety regulations.

–       Anticipates risks, takes preventive action, and resolves safety concerns efficiently.

–       Clearly articulates safety policies, conducts training, and effectively communicates with all levels of staff.

–       Works well with colleagues, department heads, and external stakeholders to foster a strong safety culture.

–       Upholds honesty and professionalism in all safety-related matters.

–       Demonstrates a high level of drive and commitment to achieving safety objectives.

–       Remains composed and responsive under high-pressure situations, especially during emergencies.

–       Effectively manages multiple safety initiatives, inspections, and reporting deadlines.

–        Keeps up to date with evolving health, safety, and environmental regulations and best practices.

–        Minimum of 3–4 years of experience as a Health and Safety Officer, preferably in a manufacturing or industrial setting.

–        Experience in developing and implementing workplace health and safety policies.

–        Previous involvement in risk assessments, accident investigations, and safety audits.

–        In-depth knowledge of Zambian statutory regulations related to environmental, health, and safety compliance, including the Occupational Health and Safety Act, the Factories Act, and ZEMA (Zambia Environmental Management Agency) regulations.

–        Familiarity with international HSE standards, such as ISO 45001 (Occupational Health & Safety Management) and ISO 14001 (Environmental Management System).

–        Strong understanding of workplace hazard identification, risk mitigation, and emergency response planning.

–        Knowledge of waste management, pollution control, and environmental sustainability practices.

–        Industry-Specific Skills:

–        Experience in the manufacturing sector is an advantage.

–        Knowledge of machine safety, fire safety, hazardous material handling, and Personal Protective Equipment (PPE) compliance.

–        Ability to conduct workplace inspections, compliance reporting, and occupational health assessments.

–        Registered with the Occupational Health and Safety Institute (OHSI) in Zambia.

–        Membership with a recognized Health, Safety, and Environmental professional body is an added advantage.

Business:          Seba Foods Zambia Limited

Reports to:       Chief of Operations

o   Develop, implement, and maintain a robust quality management system (QMS) for food and beverage production, ensuring compliance with Zambian statutory legislation, Zambia Bureau of Standards (ZABS), and international standards, i.e HACCP, ISO 22000, and FSSC 22000.

o   Regularly review and update the QMS to align with changes in Zambian laws, regulations, and industry best practices.

o   Ensure the QMS integrates with the overall business strategy and operational goals.

2.     Regulatory Compliance & Statutory Legislation:

o   Ensure all products and processes comply with Zambia’s Food and Drug Act, Public Health Act, and other applicable statutory requirements enforced by Zambian authorities.

o   Stay updated on changes in ZABS standards and regulatory requirements relevant to food and beverage manufacturing (e.g., labelling laws, food safety regulations, packaging standards).

o   Lead internal audits to assess compliance with ZABS standards and ensure products are safe, correctly labeled, and meet all regulatory requirements.

o   Manage relationships with regulatory bodies such as the Zambian Food and Drugs Authority (FDA) and ZABS, ensuring all necessary certifications and licenses are obtained and maintained.

3.     ZABS Standards Compliance:

o   Ensure that all food and beverage products adhere to the latest ZABS standards for food safety, quality, and packaging.

o   Participate in the ZABS certification process, preparing products for certification and ensuring timely compliance with any updates to ZABS standards.

o   Facilitate ZABS inspections and audits of manufacturing facilities and products, ensuring corrective actions are taken to address any non-compliance issues.

4.     Product Quality Assurance:

o   Oversee product testing, quality assurance, and quality control (QC) procedures to ensure that products meet ZABS specifications and internal quality standards.

o   Monitor all stages of production to ensure that food and beverage products meet predefined specifications and quality criteria.

o   Implement corrective actions in response to quality issues and ensure that new products undergo thorough testing to meet quality and regulatory standards.

5.     Supplier and Raw Material Quality Management:

o   Oversee the quality of raw materials and ingredients sourced from suppliers, ensuring compliance with ZABS quality specifications and food safety standards.

o   Conduct supplier audits to verify adherence to both ZABS and international standards for food safety and quality.

o   Ensure suppliers provide necessary documentation, including ZABS certificates, quality assurance reports, and regulatory compliance records.

6.     Risk Management:

o   Identify potential risks related to food safety, quality, and regulatory compliance and develop strategies to mitigate these risks.

o   Ensure product traceability and work with relevant authorities to handle food safety issues, recalls, or contamination events.

o   Develop and maintain crisis management plans in alignment with Zambian regulatory requirements.

7.     Customer Satisfaction and Continuous Improvement:

o   Work closely with customer service teams to resolve customer complaints related to product quality, in compliance with Zambian consumer protection laws.

o   Drive continuous improvement initiatives based on feedback, complaints, and audit results.

o   Maintain high levels of quality and regulatory compliance while meeting consumer expectations for food and beverage products.

8.     Data Analysis and Reporting:

o   Provide regular reports on quality performance and regulatory compliance to senior leadership.

o   Analyze quality data to identify trends and areas for improvement, particularly in relation to ZABS standards and food safety regulations.

o   Prepare for and manage internal and external audits, ensuring that audit results align with Zambian statutory requirements and ZABS certifications.

9.     Training and Development:

o   Ensure all quality team members are trained on ZABS standards, food safety regulations, and the company’s quality procedures.

o   Foster a culture of compliance, quality, and continuous learning across all production teams.

o   Ensure regular training on Zambian food laws and changes in ZABS standards to maintain compliance.

o   10–15 years of progressive experience in quality assurance, quality control, or food safety management within the food and beverage industry.

o   Extensive knowledge of food safety regulations, quality standards (e.g., HACCP, ISO 22000, FSSC 22000), and compliance requirements.

o   Strong leadership and team management skills with the ability to drive a culture of continuous improvement.

o   Excellent interpersonal, communication, and negotiation skills.

o   Ability to manage multiple stakeholders and resolve quality-related challenges effectively.

o   Proficiency in quality management systems, audit procedures, and regulatory compliance.

o   Strong analytical, organizational, and problem-solving skills.

Key Competencies:

o   Certification in Quality Management Systems (e.g., Six Sigma, ISO Lead Auditor, or equivalent).

o   Experience in liaising with regulatory bodies and certification agencies.

o   Proven experience in managing quality systems in compliance with ZABS, Zambian Food and Drug Act, HACCP, FSSC 22000 and ISO 22000 standards.

o   Experience in successfully leading quality teams, implementing continuous improvement programs, and driving compliance with local and international food safety standards.

o   Expertise in process optimization and implementation of best practices in food safety and quality control.

o   Knowledge of laboratory testing, statistical process control, and risk management in food production.

o   Strong leadership and team management skills.

o   Excellent communication and stakeholder management skills.

o   Analytical skills to assess and resolve quality issues in production and regulatory compliance.

o   Ability to handle audits, inspections, and compliance assessments effectively Strong problem-solving skills and ability to lead corrective actions effectively.

o   Ability to conduct a thorough RCA, DMAIC and knowledge of statistical analysis of historical data is a must

o   Hands on knowledge of implementation of Kaizen methodology, managing Quality control circles, Poke Yoke shall be mandatory

Please also fill in the short candidate assessment survey by clicking the link below.
https://www.surveymonkey.com/r/RXFN23D

(Kindly copy the provided survey link and open it in a new browser tab to proceed.)

Female Candidates are encouraged to apply

Business:          Seba Foods Zambia Limited

Reports to:       Chief of Operations

o   Act as the main point of contact between subcontractors, consultants, government agencies, and the project management team.

o   Facilitate clear, consistent communication to ensure all parties are informed and aligned on project goals and expectations.

o   Schedule and lead regular meetings with stakeholders to address project updates, issues, and changes.

2.     Project Planning and Execution:

o   Collaborate with the primary project manager to develop and implement detailed project plans, timelines, and budgets.

o   Ensure that all project requirements, including those from structural, engineering, and electrical teams, are incorporated and adhered to.

o   Review project scope, specifications, and deliverables to ensure alignment with client objectives.

3.         Regulatory Compliance:

o   Ensure all necessary permits, approvals, and inspections from government authorities are obtained in a timely manner.

o   Monitor and enforce compliance with local building codes, safety standards, and other relevant regulations.

4.         Stakeholder Management:

o   Build and maintain positive working relationships with subcontractors, government officials, consultants, and internal project team members.

o   Proactively identify and resolve potential issues or conflicts between stakeholders.

5.         Risk Management:

o   Monitor project progress and identify potential risks or delays.

o   Develop contingency plans to address potential disruptions and ensure timely project completion.

6.         Documentation and Reporting:

o   Maintain accurate records of project meetings, communications, and agreements with all stakeholders.

o   Provide regular project updates to the project management team and other relevant parties.

o   Prepare and present reports on project status, challenges, and milestones to senior management.

7.         Budget and Resource Management:

o   Collaborate with subcontractors and consultants to ensure project resources, including materials and labour, are allocated efficiently.

o   Monitor project budgets and expenditures to ensure the project stays within financial constraints.

o   Proven experience (3+ years) as a Project Manager or similar role in the construction or engineering industry.

o   Strong knowledge of construction processes, regulations, and safety standards.

o   Excellent interpersonal, communication, and negotiation skills.

o   Ability to manage multiple stakeholders and resolve conflicts effectively.

o   Proficient in project management software (e.g., Microsoft Project, Procore, etc.). will be an added advantage

o   Strong organizational and problem-solving skills.

Preferred Qualifications:

o   PMP (Project Management Professional) or equivalent certification.

o   Experience working with government agencies or on projects requiring governmental approval.

o   Knowledge of structural, engineering, and electrical systems related to construction projects.

Working Conditions:

o   Occasional travel to project sites and meetings with government officials, consultants, and subcontractors.

o   Full-time position with standard office hours, but flexibility may be required to accommodate project needs.

Please also fill in the short candidate assessment survey by clicking the link below.
https://www.surveymonkey.com/r/9XT6QM3

(Kindly copy the provided survey link and open it in a new browser tab to proceed.)

Female Candidates are encouraged to apply

Business:          Seba Foods Zambia Limited

Reports to:       Finance Manager

1. Posting Payments:
   • Record and post all incoming customer payments accurately into the accounting system.
   • Ensure that payments are allocated to the correct customer accounts and invoices.
   • Identify and resolve discrepancies between payments and invoices.
2. Account Reconciliation:
   • Reconcile AR accounts on a regular basis to ensure that all transactions are recorded correctly.
   • Identify and resolve any discrepancies between accounts and general ledger balances.
3. Maintain AR Aging Reports:
   • Prepare and review AR aging reports to monitor overdue payments.
   • Track customer payment trends and escalate issues to management when necessary.
4. Customer Account Management:
   • Communicate with customers regarding their payment status and resolve issues related to outstanding balances.
   • Provide detailed payment history and documentation to customers upon request.
   • Assist in processing customer refunds and adjustments as required.
5. Reporting and Documentation:
   • Generate AR-related reports for internal and external stakeholders, including aging reports, cash receipts, and account reconciliations.
   • Maintain accurate documentation and records related to customer payments and transactions.
6. Assist in Collections:
   • Follow up on overdue accounts and assist with collection efforts.
   • Coordinate with the collections team to escalate overdue accounts as needed.

1. Education:
   • A degree in accounting, finance, or a related field is typically preferred, though relevant work experience may also be considered.
2. Experience in an Accounts Receivable role or a similar finance position is usually required, typically ranging from 1-3 years. Familiarity with financial regulations and compliance standards related to AR processes is a plus.
3. Technical Skills:
   • Proficiency in accounting software SAP.
   • Strong knowledge of Microsoft Excel for data analysis and reporting.
   • Basic understanding of accounting principles and AR processes.
4. Attention to Detail:
   • Strong focus on accuracy when posting payments and handling financial records.
5. Problem-Solving Skills:
   • Ability to investigate and resolve discrepancies in payments, invoices, and customer accounts.

6.     Communication Skills:

o   Ability to communicate clearly and professionally with customers, vendors, and internal teams.

1. • Ability to negotiate or facilitate payment arrangements when necessary.
2. Time Management:
   • Ability to prioritize tasks, manage deadlines, and handle multiple accounts simultaneously.

Please also fill in the short candidate assessment survey by clicking the link below.
https://www.surveymonkey.com/r/PQXLRL3

(Kindly copy the provided survey link and open it in a new browser tab to proceed.)

Business:          Seba Foods Zambia Limited

Location:          Lusaka, Zambia

Reports to:       Human Resources Manager

Staffing

1.     Facilitate the recruitment of top-tier talent across all company departments through targeted advertising campaigns, strategic partnerships with educational institutions, and an enhanced digital presence to attract prospective employees.

2.     Conduct preliminary candidate screenings, ensuring only the most suitable candidates proceed to final interviews with the Human Resources Manager and Heads of Departments.

3.     Support the HR Manager in fulfilling onboarding documentation requirements for newly appointed employees.

4.     Collaborate with the HR Manager and departmental heads on employee contract management, including modifications to contractual terms, contract renewals, probation extensions, preparation of resignation and termination acknowledgment letters, and administration of exit interviews.

Compensation

1.     Assist the HR Manager in ensuring that all employee compensation practices adhere to legal and cultural standards.

2.     Facilitate payroll processing by accurately compiling and inputting relevant employee data into the HRIS system, including details pertaining to new hires, terminations, contractual adjustments, loans, mid-month payments, and other payroll-related matters.

3.     Ensure efficient payroll administration by maintaining accurate documentation and ensuring the timely distribution of payslips.

4.     Support the HR Manager in conducting periodic remuneration surveys, coordinating job evaluations, and preparing compensation budgets.

Employee and Labour Relations

1.     Provide guidance on disciplinary management by advising managers and employees on the appropriate issuance of verbal warnings and formal warning letters, as well as conducting necessary investigations.

2.     Address employee grievances and workplace concerns, undertaking inquiries where required, mediating conflicts between employees and supervisors, and ensuring a fair and compliant resolution process.

3.     Support the management of theft-related cases, including handling associated legal procedures.

4.     Represent the company in labour-related hearings and disputes, as necessary.

5.     Participate in union negotiations when required, advocating for the company’s best interests while fostering constructive industrial relations.

6.     Assist the HR Manager in implementing corporate HR policies, providing guidance on their interpretation and application.

7.     Maintain a strong presence on the production floor on a weekly basis to enhance employee communication, foster engagement, and field HR-related inquiries.

8.     Support the HR Manager in initiatives aimed at employee motivation and retention, including the administration of employee engagement surveys and coordination of team-building events.

Administration and Compliance

1.     Provide timely and accurate HR advisory services to the HR Manager and management regarding compliance with local labour laws and industrial regulations, ensuring full adherence to the Employment Code Act.

2.     Oversee and execute compliance procedures with statutory regulatory bodies, including but not limited to the Ministry of Health, Lusaka City Council, NAPSA, ZEMA, Zambia Weights and Measures, and NHIMA.

3.     Maintain and update human resource databases, ensuring meticulous record-keeping of personnel data, including new hires, terminations, resignations, and leave management.

4.     Manage workers’ compensation claims and support the company’s safety committee in fostering a secure and compliant workplace.

5.     Must be conversant with processes in obtaining employment permits, NRC and able to interact and is familiar with various institutions

Development & Training

1.     Assist the HR Manager in delivering a comprehensive employee orientation program, ensuring new employees are well-acquainted with company operations, culture, policies, and key personnel.

2.     Drive training and development initiatives by conducting needs assessments, skills matrix development, organizing health and safety training programs, implementing behavioral change workshops, and designing succession and career development frameworks for high-potential employees.

3.     Contribute to the enhancement of performance management systems aimed at fostering a high-performance organizational culture.

1.     Degree in Human Resources or a related field

2.     5+ years’ experience in progressively responsible human resource roles preferably in a manufacturing environment, including combined 2+ years of experience in Labor Relations and Employee Relations and 3+ years of experience in a Middle Management/ supervisory role.

3.     Broad knowledge and skills in Human Resources principles and practices including knowledge of Employment Code Act, staffing and recruitment practices, compensation & benefits, employee relations, policy development and implementation and supporting diversity.

4.     Strong PC application skills including MS Office programs such as Word, Excel and PowerPoint

5.     Member of ZIHRM.

6.     Must possess comprehensive knowledge of the processes involved in obtaining employment permits and National Registration Cards (NRC) for none Zambian Nationals, and demonstrate the ability to engage effectively with various governmental and regulatory institutions. 

Please also fill in the short candidate assessment survey by clicking the link below.
https://www.surveymonkey.com/r/G5VRPJZ

(Kindly copy the provided survey link and open it in a new browser tab to proceed.)

Business:          Seba Foods Zambia Limited

Work-level:      Middle Management

Location:          Lusaka, Zambia

Reports to:       Chief of Staff

260 Brands currently works with 2,500 small holder farmers in the areas above, and aims to partner with 5,000 this upcoming season and 12,000 in the following season – through farmer recruitment, training in organic farming, organic inputs financing, follow up farmer field monitoring and guaranteed off-take of organic soya at a premium price.

Project scope, objectives and budgets have already been designed and are ready for a Project Manager to implement for the upcoming growing season. The Project Manager will be the person ultimately responsible for the project in terms of leading his/her extension team in producing deliverables around numbers of farmers recruited and trained, number of farmers certified as organic according to external certifying body standards and farmer documentation requirements, and metric tonnes procured at the end of the season with 100% input loan recovery. He/she will lead a large extension team in the field consisting of agronomists, regional managers and extension officers. The Project Manager will also be held responsible for his/her team to meet timelines, stay within budget and report on time and accurately on impact milestones and strict financial reporting requirements to external partners.

There will also be a heavy emphasis on digital record keeping through means of an Automated Out grower Management System (AOMS) App of farmer info, input loan data by farmer, and commodity procurement and logistics data, which the Project Manager will be responsible for implementing in the field with his/her team.

The role is based in Lusaka with travel to all the areas above, with the potential to expand the project to additional areas if applicable.

1. Align objectives of departments and the project, its structure, and operating rules with internal and external partners
2. Recruit, integrate, appraise, train, discipline and motivate his or her staff
3. Ensure that career and appraisal interviews are carried out timely
4. Define training needs for his or her department
5. Prepare a workplan for each region and ensure the regional team is trained on the activities required to meet farmer targets and other deliverables, and will hold regional managers accountable in following the workplan
6. Coordinate with the organic certifying body, organic farming experts and company departments to ensure organic certification of 260 Brands’ small holder farmer out grower scheme runs smoothly. Ensure expectations for organic certification are clear in terms of activities and paperwork from farmers required, plan with relevant extension team members to ensure requirements are executed and ensure successful audits by certifying body of grower groups
7. Carry out inception meetings at the beginning of each season and/or project start
8. Develop and provide simple role profiles for each project team member so they are fully aware of their roles & responsibilities on the project
9. Lead regular monthly (weekly if deemed required) check ins with the relevant project team members to check on progress of activities and deliverables, communicating effectively on expectations and planning requirements
10. Implement the use of an Automated Outgrower Management System (AOMS), a digital app which allows for streamlining of out grower operations including creating farmer profiles, gathering farmer info and streamlining procurement operations
11. Report on time and accurately on strict financial reporting requirements to external partners
12. Monitor and gather impact data and documentation in the field and/or lead and coordinate with a data gathering team to ensure partner reporting requirements are met
13. Have an understanding of commodity markets and dynamics that impact pricing at farm-gate level to maintain harmony between smallholder farmers and the company’s objectives
14. Coordinate procurement of commodities with liaison of Head of Supply Chain and field staff, for aggregation and delivery to head office
15. Provide project updates on a consistent basis to Chief of Staff and various stakeholders about strategy, adjustments, and progress

2.     Experience working with donor-funded projects

1. Proven ability to complete projects according to outlined scope, budget, and timeline
2. A relevant four year Bachelor’s degree required
3. Project Management Professional (PMP) certification preferred

6.     Strong leadership and communication skills (both oral and written) required

7.     Experience and/or knowledge with small holder farmer out grower schemes required

8.     Experience in organic farming and certification is preferred

1. Strong familiarity with project management software tools, methodologies, and best practices

10.   Thrives working within strict timelines and in ‘high pressure environments’ and demonstrates excellent time management skills

1. Strong interpersonal skills and extremely resourceful

12.   Good command of English, Nyanja and Bemba

13.   Demonstrates a positive and resilient attitude towards challenges

14.   High level of computer literacy with a strong command of Microsoft Office products (Word, Excel and PowerPoint).